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Privacy Policy

Last Updated: 24 Oct 2025

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This Privacy Policy ("Policy") applies to the OPPAYA mobile application and website (https://oppaya.app/), an AI celebrity chat service, as well as related content, tools, features, and functionality (together, the "Services") provided by OPPAYA ("we", "our" or "us").

1. Scope and Consent

This Policy explains why, how, and what personal information we collect, use, store, process, share, transfer, and disclose about you; the protection measures we take; and your rights to access, update, or delete your personal information. Please read this Policy in combination with our Terms of Service. If you do not agree, you should stop using the Services.

We may update this Policy periodically and encourage you to review it regularly. Continued use after any modification signifies your acceptance.

The Services are not designed for minors under 14 (or under 16 in the EEA). Child users under COPPA require verified parental consent.

By using our Services, you confirm you are of legal age or using them under parental supervision, and you consent to this Policy. This Policy is an electronic contract and does not require signature.

2. Collection and Use of User Information

We collect personal information in accordance with principles of legality, necessity, and transparency. We do not collect more data than required.

2.1 Information You Provide

  • Email address
  • Username
  • Uploaded pictures or text
  • Purchase and payment records
  • Device and log information
  • Precise geolocation
  • Contacts
  • AI character creation data and chat history

2.1.1 Registration

You may log in with Google or Apple, or register with email. Unregistered users may have limited access.

2.1.2 Profile Creation

You may optionally create a profile with a username. Without it, you can still use core functions.

2.1.3 AI Chat

You may chat with existing, custom, or community-created AI characters.

2.1.4 Character Creation and Sharing

You may choose to keep your AI characters private or share them publicly. We collect related metadata (parameters, descriptions, training data).

2.1.5 Online Payment

Payments may be made via credit card or third parties (Apple Pay, Google Pay, etc.). Related financial data may be collected.

2.1.6 Customer Service

To provide support, we may request your account details and relevant evidence (e.g., screenshots).

2.1.7 User Consent

We may request access permissions (camera, storage, internet, identity) solely for functionality. These do not collect additional personal data beyond your intent.

2.2 Automatically Collected Information

We collect device information (ID, OS version, IP address, etc.) and log data to improve performance and ensure security.

2.3 Information from Third Parties

We may receive user data from third parties (e.g., social logins, payment partners) upon your consent. You should also review their respective privacy policies.

3. Cookies, SDKs, and Similar Technologies

3.1 Cookies

We use only essential cookies for login state and functionality. These do not contain personal information.

3.2 SDKs

We integrate third-party SDKs to support analytics, advertising, or payments. They may collect device identifiers, IP address, or usage data as permitted by law. Review third-party privacy policies for details.

4. Reasons for Collection, Processing, and Use

  • Provide AI character chat services and related features.
  • Improve user experience and service quality.
  • Respond to user requests and customer support.
  • Ensure safety, fraud prevention, and compliance with legal obligations.

5. Share, Transfer, Selling, and Disclosure

5.1 Sharing

We share personal information only with your consent, as required by law, or with contractors/service providers supporting our Services under strict agreements.

5.2 Transfer

We do not transfer control of user data except during business mergers, acquisitions, or bankruptcy, with prior notice.

5.3 Selling

We do not sell user information. Contact our Data Protection Officer if you suspect misuse.

5.4 Disclosure

We may disclose data to comply with legal processes or prevent harm, fraud, or illegal activities.

6. Management of User Information

  • Access/Correction: You may review and update your information in-app.
  • Withdrawal: You can withdraw consent through Settings or by contacting us.
  • Account Deletion: Delete your account anytime via Settings → Delete My Account. This is irreversible.

7. Retention of User Information

We retain data only as long as necessary for stated purposes or as required by law. Aggregated anonymous data may be kept indefinitely for analysis.

8. Security of User Information

We use organizational and technical safeguards to protect your data, but no method of transmission is 100% secure. In case of a breach, we will notify relevant authorities and affected users as required by law.

9. International Transfer of User Information

Your data may be transferred internationally with appropriate safeguards ensuring compliance with applicable privacy laws.

10. Protection of Child Users' Information

We do not knowingly collect personal information from children under 14. Accounts identified as belonging to minors will be deleted per COPPA requirements.

11. Regional Privacy Disclosures

European Economic Area (EEA) & United Kingdom

We act as a “data controller” under GDPR and rely on contractual, consent-based, legitimate interest, and legal compliance grounds for processing.

California (CCPA/CPRA)

We are a “service provider” under the CCPA/CPRA. We do not sell personal data. You may opt out of data sharing through in-app settings.

Nevada

Residents can opt out of data sales by contacting us with the subject “Nevada Do Not Sell Request.”

Brazil (LGPD)

Brazilian users have rights including access, correction, deletion, portability, objection, and consent withdrawal per LGPD.

Virginia (VCDPA)

Virginia residents have rights to access, correct, delete, and opt out of targeted advertising or data sales.

12. User's Right of Remedy

You have the right to file complaints or seek legal recourse if your privacy rights are violated. Please contact us first for prompt resolution.

13. Contact Us

If you have any questions, please contact us via:

Terms of Use

Last Updated: 24 Oct 2025

These Terms of Use (the “Terms”) apply to the OPPAYA mobile application, website (https://oppaya.app/), and related features and functionality provided by OPPAYA (“we,” “our,” or “us”) to users (“you” or “your”).

Welcome to OPPAYA! Please read these Terms carefully. Your use of the Services indicates acceptance.

1. Your Acceptance of These Terms

These Terms form a legally binding contract between you and OPPAYA and do not require a physical, electronic, or digital signature. Your consent is required to use the Services.

Using the Services (including downloading, installing, browsing, registering, or paying) signifies agreement. If you do not agree, stop using the Services.

Minors under 14 (or below your jurisdiction’s minimum age) are prohibited. Teen users (14–17) must review these Terms with a parent/legal guardian; their use implies consent by their guardian.

All purchases must be made by an adult. Completed purchases are non-refundable, including those made by a minor in error.

2. User Privacy

We handle your personal information per these Terms, our Privacy Policy, and applicable laws. Using the Services constitutes consent to our Privacy Policy.

3. Child User Protection

We only allow minors to use the Services after their parent or guardian fully reads and agrees to these Terms. Parents must guide minors and process all payments. Minor data is protected per our Privacy Policy.

4. Our Services and Subscriptions

  • AI Idol & Character Chat: Chat with pre-existing AI Idols or create your own AI Characters.
  • Community Character Sharing: Optionally publish Characters to the public library.
  • Premium Services: Paid subscriptions unlock enhanced features and tools.

The Services are only available via our official app and website (https://oppaya.app/). Unofficial access is prohibited and subject to legal action.

5. User Account and Responsibilities

5.1 Registration

Log in via Google/Apple or register by email. Under-14 users are prohibited. Teen users (14–17) require parental supervision.

5.2 Management

Do not register false information or impersonate others. We may warn, suspend, or terminate violating accounts.

5.3 Protection

Accounts belong to OPPAYA; you have limited rights. Do not sell or share them. Report compromises promptly.

5.4 Deletion

You may delete your account via settings. Deletion is irreversible and subject to dispute-free status.

6. User Code of Conduct

Use the Services lawfully. Do not upload illegal or infringing content or engage in harmful, deceptive, or unauthorized actions.

7. Community Guidelines

Maintain a safe and inclusive environment. No hateful, sexual, violent, or unlawful content; no harassment or spamming.

8. Pricing, Subscriptions, and Payment

Premium fees appear on purchase pages and may change. Subscriptions auto-renew unless canceled before the period ends. Payments are via third parties (Apple Pay, Google Pay, Stripe) and are non-refundable.

9. Intellectual Property Rights

All IP in our Services belongs to OPPAYA. You may not exploit it without permission.

Content You Submit

You retain ownership but grant OPPAYA a worldwide, royalty-free, perpetual license to use and display it as part of the Services.

Generated Content

You own your Characters and Generated Content but grant OPPAYA a license to use them for Service delivery and promotion.

Third-Party Material

We are not responsible for third-party content or materials. Feedback you provide is non-confidential and may be used freely.

10. DMCA (Copyright) Compliance Policy

Report copyright infringement to [email protected] with details required by the DMCA. Repeat infringers may be terminated.

11. Modification and Termination

We may modify or terminate Services at any time. Continued use after changes constitutes acceptance.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS.” WE DISCLAIM ALL WARRANTIES. USE AT YOUR OWN RISK.

13. Indemnification

You agree to indemnify and hold OPPAYA harmless from claims or losses arising from your breach or misuse of the Services.

14. Contact Us

For questions or feedback, contact us via: